We recommend booking at least one week in advance. Popular camping dates and campsite spots are limited, so early booking is strongly recommended.

Yes. A deposit of $300 per group is required to secure your booking, camping equipment, and trip arrangement.

After payment is received, we will confirm your booking within 2 business days and send you a confirmation message or electronic voucher.

Because this is an outdoor camping experience, we recommend participants be at least 8 years old for safety reasons.

We recommend bringing:
Comfortable clothing; warm long sleeves and socks for sleeping in winter
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Phone, chargers for personal devices
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Personal toiletries such as toothbrush, toothpaste and towel
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Personal medication if needed
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Any snacks and drinks you would like to bring

Cancellations made 14 days or more before departure: Eligible for a 100% refund, excluding any campsite booking fees already incurred. A campsite booking receipt will be provided.

‍Cancellations made 7–13 days before departure: Eligible for a 50% refund, excluding any campsite booking fees already incurred. A campsite booking receipt will be provided.

‍Cancellations made within 7 days of departure (including the departure date): No refund.
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If the trip cannot proceed due to bad weather, bushfire, or campsite closure, we will arrange a reschedule or provide a full refund

Temperatures can drop in the morning and evening, so please bring warm clothing

Bring your own personal medication

Bring your own chargers for personal devices

Please keep your belongings safe
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Do not feed wild animals

During outdoor activities, please stay safe and do not cross barriers or take dangerous photos

Dinner is a Yin-Yang hotpot for 4–6 people, including:

Soup bases: original and spicy

Meat: 2kg sliced beef and pork

Vegetables: cabbage, Chinese cabbage, and seasonal vegetables

Hotpot items: around 2 packs / 800g of premium mixed hotpot ingredients

Side ingredients: enoki mushrooms, tofu skin, baby corn, and tofu
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Staples: rice, hotpot noodles, and glass noodles

Yes. We can adjust meals to suit vegetarian preferences and dietary requirements.

If you have any food allergies or special dietary needs, please inform us at least 7 days before departure via email or WeChat so we can customize your meals accordingly.

While we do our best to accommodate dietary needs, we cannot guarantee a completely allergen-free environment.

📧 Email: whyfeelings@gmail.com
💬 WeChat: whyfeelings
📞 Phone: +61 431 274 592

Yes, We provide passenger insurance covering traffic accidents during transportation.

For travel accident insurance, guests should arrange their own additional coverage.

The company is not additionally responsible for personal accidents during outdoor activities.

Trips depart from Sydney.

Pickup details, meeting point, and departure time will be provided after your booking is confirmed.

Our standard pickup time is around 10:00 AM.

If you have a preferred time or location, feel free to contact us — we’re happy to discuss and accommodate your request whenever possible.

📧 Email: whyfeelings@gmail.com
💬 WeChat: whyfeelings
📞 Phone: +61 431 274 592